How To Refund Steam – Holiday sales on PC and console gaming platforms are in full swing, and many gamers are using their savings to take advantage of it by getting their favorite games at discounted prices. Although you hope that after purchasing a game you can quickly download, launch and play it without any problems, sometimes things can go wrong.
The game might be unplayable, have too many bugs, or just not be as fun as you expected. There’s also a chance that when you bought dozens of games during the sale, you looked at the technical requirements section and didn’t notice that your device wasn’t powerful enough to run the game optimally. In such cases, the easiest solution is a quick refund. In this article, I will walk you through the Steam refund process.
How To Refund Steam
Valve’s FAQ about the return process requires you to log into their support site, but frankly, I find this method cumbersome. Why not use the Steam client itself if it’s installed on your computer? Of course, if you don’t have it installed, it’s clear that you’re visiting a website. However, for the purposes of this article, I’ll assume you have it installed to make the process more streamlined.
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Now that you’ve launched the Steam client, find the game you want to refund on the left panel and click on it. This will open a special section on the screen for the problem game. Click the “Support” button in the main address bar. This will redirect you to a new support page and the second step in the process.
On the support page, the Steam client will show you a list of options to choose from to indicate what problem you’re having with the game in question, as shown above. Only the following options apply to requesting a refund:
As for other options, Steam tells you it can’t help and asks you to contact the appropriate parties, such as major retailers and developers.
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Clicking on any of the three valid options above opens a sub-menu with further questions. For the purpose of this guide, I clicked on “Gameplay or technical issue”, which brought me to the sub-menu shown above. Here I clicked on “The game is not working properly”.
This took me to another page that gave me several options as shown above. You may see different options on this page depending on the previous options you selected. Here, Valve will usually recommend some options for solving problems with your game, such as contacting the game developer. However, you can opt out of all other options and click “I want to request a refund” directly.
If you select “I want to request a refund”, you will be redirected to a final page that will require input from you. Knowing the details of this step is important. Valve usually only refunds for games that have less than two hours of play time and were purchased less than 14 days ago. If you don’t meet these terms, Valve will still be able to offer you a refund, but the chances of that happening are very low. I have personally tried this several times with detailed justification, but Valve has never given me a refund for games that have more than two hours of playtime or were purchased more than 14 days ago.
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Speaking of “detailed considerations”, you can fill them in under “Remarks”. But I’ve found that a one-line explanation like “not very well” works just as well. You can also choose where the refund goes: it can either go to the original payment method or to your Steam wallet. If you plan to spend them again on Steam, I strongly recommend the second option, as it does not involve other clients and is much faster.
In addition, you should also remember that games obtained through promotional keys – such as those provided by developers – cannot be returned. The refund amount depends on the price at which you purchased the address, not the current value. Finally, you can get a refund for games you received as a gift, but the refund will go to the person who gifted the games to you, not to your account. If you are satisfied with all this, click “Send request”.
Now you just have to wait for Valve to approve your refund request. As long as you meet all of their playtime and ownership requirements, the company will usually give you a refund. In my case, I have noticed that these requests are usually approved within a few hours.
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Valve says it can take up to seven days for funds to appear in your account, but Steam Wallet funds take a few days at most in my personal experience. For international payment methods that include your bank, this process may take more than seven days. In the event that this is the case, Valve recommends that you contact your bank and request their details.
If everything goes smoothly, your refund request will be approved and processed within a few days. However, if your request is denied for some reason and you want to challenge the decision, Valve offers to file a new request so that another agent can review it.
Finally, Valve does not limit the number of refund requests, but if it believes you are abusing this option, it may limit your account. In my case, I once bought almost 15 games and then got a refund when I played them one by one and realized I didn’t like them all. At the time, Valve warned me via email to be careful using the refund option due to the high number of requests coming from my account.
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Build 25217.1010 Microsoft releases Windows 11 Preview on Dev channel to test the Windows 11 maintenance pipeline, internal preview Steam is one of the most popular gaming platforms worldwide with millions of active users. Millions of users buy games on this platform, games that interest them. Unfortunately, sometimes this game doesn’t live up to our expectations and we feel like we wasted our money. In such situations, many people resort to returning this game to Steam.
I’m sure many of you realize that at some point you’ll want to get your game back on Steam. Many users do not know how this can be done. Also, for many there is an added concern, and that is that we may be punished. Therefore, one of the big questions is how to bring back the game without punishing it.
The good news is that it is possible. Whenever we want to bring a game back to Steam, we can do so. Also, there is a way to do it without getting penalized, which is one of the main problems for many users. In such situations, it is important to always remember the conditions set by the platform to know how to do it in the best way, because it will not always be possible to return the game and get a refund for it. .
How And Why Refund Steam Money
As we have already mentioned, in this regard it is very important to know the terms and conditions set by the platform. That way, we’ll be able to know whether or not we’re going to be penalized the moment we decide to return a game that we’re not convinced by and that we feel is a waste of money. Following these rules means we won’t be penalized for that return.
The first rule that the platform establishes in this regard is very clear. It’s been less than 14 days (two weeks) since you purchased this game on your Steam account. You also need to play this game for at least two hours. This means that the platform wants to prevent you from buying a game, spending a week playing it non-stop, and then saying you didn’t like the game when in fact you played for 40 hours and used everything.
If you follow these two rules: less than 14 days have passed and you’ve played for less than 2 hours, you can return the game to Steam without penalty. Moreover, this rule also applies to those games that we bought in advance. In this particular case, the period of these 14 days or two hours begins to count from the date of launch of the game, no
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