How To Refund Steam Games – One of the problems with video games is that it’s hard to know if we’ll like the game until we buy it and play it. So it’s a good thing that Steam, the biggest digital game retailer, offers refunds for purchases you’re not happy with.
If you’re not lucky enough to experience buyer’s remorse early in the game, Steam will give you a painless refund. All you have to do is submit a request and the game will be removed from your library and your money refunded.
How To Refund Steam Games
However, there are limits to how long you can own the game before you can redeem it. To return a game, you cannot own it for more than two weeks, and you cannot play it for more than two hours in total. If you try to return a game outside these limits, there is a high chance that your request will be rejected.
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When it comes to two hours of game time, Steam counts every second the game app is open as game time. The timer even works when the game is minimized or paused – something to keep in mind if you’re trying to fix the game or get a refund early in the game.
1. Make sure the game has less than two hours of playtime and you haven’t owned it for more than 14 days or two weeks. When you select a game in your library, Steam will show you how long you’ve been playing the game.
“Disco Elysium” shows that I have played it for 51 hours. I can’t return the game even though I’ve owned it for less than 14 days.
How To Return A Game On Steam
2. There should be a “Help” option at the top of the Steam app (or at the top of the screen on a Mac). Select it and then select “Steam Support”.
3. Steam Support will display a list of recently purchased games. Instead, go to “Purchases”, click on it and select the product you want to refund on the page that appears.
“Bad Rats” is still in my final products. Instead, select “Purchases” on this screen and find the product there.
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4. Select the “I want a refund” option. Steam will offer to either add the cost of the game to your Steam wallet or refund the payment to the payment method you used.
By depositing money into your Steam Wallet, you can instantly spend it on other games or use it for Steam-based transactions like trading cards and in-game purchases.
5. Steam will ask you to state the reason you are requesting a refund. Select a reason from the drop-down box.
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6. Steam will give you a referral code and email you the results of your refund request. In my case, the time between my request being accepted by Steam and my refund being issued was 59 minutes.
If you exceed the return period, you can still submit a refund request to Steam Support for review. However, you are unlikely to receive compensation.
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