How To Refund Apple Purchases – This guide shows you how to request a refund from Apple for an app, music, movie, TV show, or subscription that you bought by accident or if it doesn’t work as expected. You can follow these steps on your iPhone, iPad, Mac or Windows PC to request a refund.
You can get a refund from Apple for most purchases made in the App Store, iTunes Store, Books Store and other Apple services. The process to request a refund for a purchased app, music, movie, TV show, ringtone, in-app purchase, or subscription is the same. But it only depends on Apple’s discretion. In most cases, people get their money back. So there is no harm in installing the application.
How To Refund Apple Purchases
Important: The refund request option is for valid reasons only. You should not abuse this as a solution to get free trials. Even after you get the refund, the app developer may still have to pay their standard portion of the payment to Apple (30% or 15%). So, make sure you don’t abuse this.
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Sometimes after purchasing an app, you find that it doesn’t work as advertised. In some cases, your child may buy things without you knowing. And we cannot rule out the possibility of accidentally buying something.
Here’s how to ask Apple to refund you for App Store, iTunes Store, or other unwanted digital purchases:
You can also request a refund by using the Report a problem option in the invoice email you receive from Apple for that purchase.
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Second, you can open iTunes or the Mac’s Music/TV app and from the top menu bar, click Account > View My Account > Sell Everything next to Purchase History > Report a Problem.
Both of these methods will take you to reportaproblem.apple.com, and you can follow the steps mentioned in the first heading.
Here are some of the important questions you may have regarding the refund application procedure. Take a minute to see their answers.
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However, if you act quickly and your reason is valid, it is likely that you will get the refund. But for immediate consumable content such as in-game coins or credits, or similar in-app purchases, you may not receive a refund.
You can redeem the app, music, movie, etc. within 90 days of purchase.
Apple usually responds to your refund request within 48 hours. After that, if the refund has been successfully processed, you will get your money back at:
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Once the refund is processed, you may not be able to use the purchased item. But if the refund request is rejected, you can still use the app, media or purchase.
You can check the status of your Apple refund request by going to reportaproblem.apple.com > Check Claim Status > Pending. If you don’t see
If you have an app, music, movie, subscription, etc. This acts as your invoice. But if you haven’t received it, go to reportaproblem.apple.com, tap the order ID and tap View Invoice. It will show the tax invoice. Take its screenshot and save it.
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In addition, if you want to receive the bill in your email, go to iPhone or iPad Settings> your name> Media and purchases> View account> Purchase history> Bill Total for the desired purchase> Resend.
You can do the same from iTunes or the Music app on a Mac by clicking Account > View My Account > See Everything next to Purchase History > Order ID > Resend.
After completing the payment verification, the purchased app or media will start downloading immediately. However, the purchase may still show up under “Pending Purchases” for about 24 hours. Once processed you can submit the refund request.
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In rare cases it may take up to a day (for me 2 days) to see the purchased item in your purchase history. If you still can’t, check your Apple ID balance or credit card statement and look for a deduction. Furthermore, you can contact Apple Support A white circle with a black border around a chevron upwards. It says ‘click here to return to the top of the page.’
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How To Get Your Money Back For That App You Accidentally Bought From Apple « Ios & Iphone :: Gadget Hacks
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Like any online retailer, Apple provides refunds for purchases made in the App Store or through iTunes. You must have a valid reason for the refund request, though — like the order was made in error — and if the request is granted, Apple will revoke your access to anything you’re requesting a refund for.
It’s easy to request a refund on your iPhone, iPad, Mac or in a browser on a Windows computer, although it’s not clear where to start the process.
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Quick tip: You may have to wait for a purchase to be processed before you can request a refund. If you cannot select the purchase, please check back later and try again.
The process to request a refund for an app purchase is essentially the same whether you’re using an iPhone, iPad, Mac or Windows PC. Here are the details with your iPhone or iPad.
3. On the Account page, tap Purchases, and if you are enrolled in the family plan, also tap My purchases.
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5. Scroll to the bottom of the page and tap Report a problem. You may need to sign in with your Apple ID.
6. Tap under What can we help you with? on I want… and then select Request a refund.
It may take a few days for Apple to review your request and approve (or deny) the refund.
How To Get A Refund On Itunes Or App Store Purchases
The process to request a refund for an Apple app on your Mac is very similar to doing it on an iPhone or iPad.
1. Launch the App Store on your Mac and then click on your account icon at the bottom left.
3. Scroll to the bottom of the page and click Report a problem. You may need to sign in with your Apple ID.
Full Refund Instructions For Ios Users
4. Tap under What can we help you with? on I want… and then select Request a refund.
If you want a refund for any type of media, such as a music or movie purchase, you must do so using a web browser. You can also request a fee for an app on the web.
2. Click under What can we help you with? on I want… and then select Request a refund.
How Do I Request A Refund From Apple?
5. Select the item you want a refund for and then click Submit at the top of the page.
It may take a few days for Apple to review your request and respond by approving (or denying) the refund.
Dave Johnson is a technology journalist who writes about consumer technology and how the industry is transforming the speculative world of science fiction into real life today. Dave grew up in New Jersey before joining the Air Force to operate satellites, learn space operations and plan space launches. He then spent eight years as a content leader on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he is also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many websites and publications, including CNET, Forbes, PC World, How To Geek, and Insider.
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How To: Request An Itunes Purchase Refund If You Have A Legitimate Reason
Apple has introduced a new StoreKit API that allows developers to implement a “Request a Refund” option in their apps. Users can tap this option, select a specific in-app purchase, enter the issue that prompted the refund request, and tap the Request Refund button. Once the request is submitted, customers will receive an email from Apple within 48 hours with an update on the status of their refund.
When requesting a refund within an app, customers still have the option to visit the Report a Problem page on Apple’s website to check the status of claims.
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