Note: The Internet Explorer 11 desktop application will be retired and no longer supported for some versions of Windows 10 starting June 15, 2022. Read the Retirement Blog > If your company is willing, you can limit your time to disable IE. Schedule your users to make a permanent change with the Disable IE policy. Learn more on our blog >
Editor’s Note: Questions in this FAQ may be added and/or updated over time to provide more detail. Updated/new questions are mentioned below. Last Updated: July 28, 2022.
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The future of Internet Explorer (“IE”) in Windows 10 lies with Microsoft Edge. What does this mean for businesses, IT administrators, developers and end users? Microsoft Edge gives you a faster, safer and more modern web experience than Internet Explorer. Additionally, Microsoft Edge in Internet Explorer Mode (“IE Mode”), is the only browser with built-in compatibility for legacy IE-based sites and applications.
As announced today, Microsoft Edge in IE mode officially replaces the Internet Explorer 11 desktop app on Windows 10. As a result, the Internet Explorer 11 desktop application will lose support and be retired on June 15, 2022 for some versions of Windows. 10.
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Which platforms will be affected when the IE11 desktop app retires and ends support on June 15, 2022?
Windows 10 LTSC and Windows Server in the market are out of scope (not affected) for this change. Windows Server 2022 and Windows 10 Enterprise LTSC 2021 are also excluded.
What happens when the IE11 desktop app is retired on June 15, 2022? When will the IE11 desktop app be disabled?
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The IE will retire in two phases to ensure a quality driven pension. In the first phase, the diversion phase, devices will be gradually redirected from IE to Microsoft Edge over the next few months after June 15, 2022. Following industry best practices, this progressive diversion will be quality driven to ensure consistency. IE11 rest for you and your company. To reduce the amount of potential business disruption within an organization at the same time, not all devices are redirected at the same time. This approach is designed to quickly identify and resolve potential issues, such as lost sites, before all devices in your organization are redirected. The aim is for the migration phase to be completed in the next few months for all devices with Windows operating systems that intend to retire IE.
Note: Windows Updates are not used to redirect devices during the redirect phase. We do not recommend skipping Windows updates as they contain important operating system security patches.
The second phase of the recall is the Windows Update phase. After the deprecation phase is over, IE will be permanently disabled by a future Windows Update on all devices running Windows operating systems where IE is intended to be retired. It will follow the standard Windows Update process as part of the optional Preview “C” release, followed by the Patch Tuesday “B” release. Due to the cumulative nature of Windows updates, disabling IE will continue with subsequent Windows updates.
We highly recommend that you use the Disable IE policy in your own environment in your catalog so that you can control disabling IE permanently.
Being on an unsupported version of Windows 10 does not prevent redirection – the IE11 desktop app will redirect to Microsoft Edge on both supported and unsupported versions of Windows 10.
Additionally, IE11 is not supported on unsupported versions of Windows 10 (such as Windows 10, versions 1909 and 2004).
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Windows 10, versions 20H2 and later are the only supported versions of Windows 10 in IE11 Rest. IE11 is not supported in any version of Windows 10 before 20H2.
We do not recommend that customers use unsupported versions of Windows 10 on their enterprise devices. We recommend that customers switch to supported versions of Windows 10 or Windows 11 and set Microsoft Edge to Internet Explorer mode (IE mode).
No. Internet Explorer (IE) mode depends on Internet Explorer 11 (IE11). Uninstalling or removing IE11 disables IE mode.
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The best way to prepare for IE retirement after June 15th is to retire IE in your organization before June 15th.
No, the Internet Explorer 11 desktop app is not available on Windows 11. Microsoft Edge is the default browser for Windows 11. The MSHTML engine is part of the Windows 11 platform to enable IE mode in Microsoft Edge. If your organization has legacy browser dependencies, you should disable IE mode in Microsoft Edge before upgrading to Windows 11 to avoid business disruptions. Learn more and read the getting started guide on our Internet Explorer Mode webpage.
If your organization has historical applications and sites that depend on IE11, you can follow the getting started guide to configure IE mode. You may be concerned about change management, so check out the Internet Explorer Retirement Adoption Kit for content ready to help users and leaders in your organization know about upcoming changes and help them move toward Microsoft Edge.
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Good! You already have a browser that’s faster, more secure, and more modern than Internet Explorer, and you’ve completed a few steps to help with your migration. If you are an organization, the next steps are to determine if your organization has legacy browser dependencies. To enable legacy browser support in Microsoft Edge, you must disable Internet Explorer mode. Learn more and read the getting started guide on our Internet Explorer Mode webpage.
IE mode support follows the lifecycle of current and future Windows clients, Windows Server, and Windows IoT releases (including Windows 11) through at least 2029. Additionally, Microsoft will provide a one-year notice before retiring the IE Mode experience when the time comes. Windows support dates are documented on the Product Lifecycle page. Some versions of Windows may require an ESU license to receive operating system security updates beyond the support dates.
If support for a version of Windows ends before 2029, support for IE mode will also end for that version of Windows. To continue using IE mode, switch to a supported version of Windows.
* Support for Microsoft Edge on Windows 7 will end on January 15, 2023. IE Mode support will also end at that time. The IE11 desktop application will continue to be supported as part of the Windows 7 ESU until the end of operating system support date of January 10, 2023.
Websites built for IE must work in IE mode on Microsoft Edge. If you encounter a problem, please contact App Assure (ACHELP@microsoft.com) for troubleshooting assistance.
For developers working on modern websites or applications, we understand that it is very difficult to support Internet Explorer with modern browsers. While this announcement will begin the transition of users from Internet Explorer to the modern Microsoft Edge browser, it will take time and we recommend that you make a plan to end support for Internet Explorer. Read this article to learn how we can help users move from Internet Explorer to Microsoft Edge.
With the growing number of websites that don’t support Internet Explorer, Microsoft Edge provides a fast, secure, and modern browsing experience that can open Internet Explorer-based sites when needed.
After the Internet Explorer desktop app is discontinued on June 15, 2022, it will no longer be supported. Additionally, the IE11 desktop app will be disabled by a future Windows 10 Monthly Cumulative Update and will be redirected to Microsoft Edge if the user tries to access it.
I don’t want to wait for my device to be redirected by Microsoft Edge; Instead, I want to control redirection for all my devices. What can I do today?
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Instead of waiting for your organization’s devices to migrate over the next few months, we recommend that you apply the Disable IE policy to your environment so that you can control the disabling of Internet Explorer 11 (IE) permanently. Using this policy gives you control over setting your schedule with your users and communicating change directly.
How can I be sure that all my sites are in my IE mode site list and that everything is set up correctly?
Once you’ve set up IE Mode for your organization, the best way to understand if there are any potential gaps in your IE Mode site list is to test IE Mode as your users typically interact with it. This is the process followed by our customers who have already successfully migrated from IE to Microsoft Edge in IE mode.
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We recommend instructing a subset of users to test in IE mode while Microsoft Edge works, and give them a tool to let you know if they run into any issues. Once you run into some issues, use the Disable IE policy to permanently disable IE for those users.