500 Internal Server Error Solution – Check the website for technical issues and get a priority list with detailed instructions on how to fix them
A ‘500 Internal Server Error’ message can be scary because you are blocked from accessing the website, especially when you need it. Learn what the 500 error is and how to fix it for your website.
500 Internal Server Error Solution
When a user types an Internet address such as www.google.com into a browser (client) and hits enter, the web server (server) responds with an HTTP (Hypertext Transfer Protocol) status. A code consisting of three numbers.
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HTTP status codes thus help identify the desired website or web address on the Internet. The server then returns information to the client in the form of a three-digit code indicating whether the request was successful, an error, or other confirmation.
HTTP 500 error is a common occurrence when you visit a certain website. The user cannot access the requested website due to an error. However, this is usually not an error with the user’s system as the user can still access other websites. Let’s know more about this error in detail.
The HTTP status code ‘500 Internal Server Error’ can occur at any time and indicates that something has gone wrong with the website server (or web server or simply ‘server’). However, this does not clearly identify the problem. Users can confirm that nothing is wrong on their end and it only indicates some problem with the website server.
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There is no specific format for displaying 500 statuses, and websites usually customize them. Here are some common patterns for a 500 error to appear:
HTTP 500 error is a website specific error. Therefore, you can view it regardless of browser type, operating system and even on your smartphone. A 500 error message is usually displayed as a browser window message.
If the server installs Microsoft Internet Information, it displays an error code with additional details. For example:
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An HTTP 500 error occurs when the web server is processing the request. Following are some of the causes of HTTP 500 error.
A 500 internal server error is a common server-side error. As mentioned, this does not represent a problem with your computer or internet connection. It appears when the server encounters an unexpected condition, which prevents it from fulfilling the client’s request.
Therefore, in general, a user cannot modify it. Alternatively, a user can follow the steps below when encountering a 500 error
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Above were instructions on what to do as a user to deal with HTTP error 500. However, if you have a website and you are facing HTTP 500 server error on it, it needs different handling methods, which are given below.
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Redirect Loop Broken Redirect How to Resolve URLs with 4xx Client Errors How to Resolve URLs with 3xx Other Redirects What is 503 HTTP Status Code and How to Resolve 501 HTTP Status Code and How to Resolve 502 What is HTTP Status? Code and how to fix it How to fix URL with 5xx server error Do you host a website around the world? Then most likely, you have encountered an internal server error. The error itself says that the error is internal, meaning it has something to do with the server
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Additionally, if you encounter an internal server error as described in the image above, the error is caused by a PHP or MySQL problem. Specifically, this can be caused by insufficient memory limits of too many SQL connections, broken PHP code, wrong file/directory permissions, wrong group ownership, bad vhost configuration, etc.
Try after some time: In most cases, this is a time-specific error that will resolve automatically after some time of server shutdown, which means no action is required on your part.
Clear browser history and cache: Try clearing browser history and cookies; This may help get the website working again.
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Refresh the page: Sometimes, this can be an error for a temporary purpose. Once the page is refreshed, you will see the website reload.
We have discussed extensively what are the 500 internal server errors and what are the possible causes Let’s start with the main solution part.
Every request to the server will first go through the rules set in the .htaccess file. If the .htaccess file is corrupted or incorrectly coded, the website will encounter a 500 internal server error. We have already covered the article on how to modify .htaccess file? Follow the article to fix or otherwise rename the .htaccess file
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WordPress almost dominates the market, and many websites are built using WordPress because of its flexibility and versatility. The open source and community-driven platform regularly announces updates that are relevant at the moment. Many custom plugins/themes, or any open source plugins/themes, may sometimes be incompatible with deployed updates or, in rare cases, may conflict with pre-installed plugins/themes in WordPress. You have two options to resolve the issue: fix the issue manually or remove/disable the plugin/theme.
How do you know if it’s a plugin/theme issue? Well, this can be done by enabling WordPress for debug mode or by checking the error_log file located in the WordPress installation directory.
Now, the question is how to disable the plugin/theme if I can’t access the backend of the website? The answer is to rename the directory. You may ask,
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Yes of course, just go to the plugin/theme installation directory and rename the plugin/theme directory to something else (eg: litespeed-cache-renameed).
If you are able to access WordPress go to Plugins → Installed Plugins → Find the offending plugin and click Disable.
Most hosts do not edit the default copy of the php.ini global setting, where the memory_limit is only set to 128MB, or the custom configured limit in php.ini may not be sufficient to run your application. Due to PHP memory not allocated, your application/website may encounter 500 internal server error.
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To set memory_limit in cPanel, go to cPanel → MultiPHP INI Editor → Select Domain → Increase memory_limit as needed.
To set memory_limit in DirectAdmin, select DirectAdmin → PHP Setting → memory_limit and increase the limit as needed.
Don’t worry! If you are a customer and still facing 500 internal server problem after going through all possible solutions, contact our support team. Log in to the customer area and open a support ticket using the help desk.
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Provides best-in-class technical support 365 days a year, 24 hours a day, 7 days a week. A dedicated team is ready to help you if you need our help. Are you not used to the best web hosting experience? Well, why not? Contact our sales team to see what they can do for you to improve your web hosting experience Not only do you lose traffic or potential site revenue when this happens, but it can reflect badly on your site’s reputation and even affect your Google ranking. In addition, the 500 server error can sometimes be an indicator of compromise – the result of failed malware, corrupted .htaccess files, or broken script injection somewhere on the site.
In this article, we’ll explain more about the 500 internal server errors, what they mean for you and your website visitors, and how to fix these errors to get your website back online.
“A 500-error status code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.”
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A 500 error code is a common message that appears when a web server has encountered an unexpected error and the server is unable to provide more information.
There is a problem with the website, but the problem is not with your browser, your internet connection or your computer This is a message that indicates that there is a general problem with the site you are trying to access or the server that hosts the site, as shown below.
500 error messages can come in all kinds of flavors, but they all mean the same thing. To give you a better idea of what 500 error messages look like, here are a few changes you may encounter in your browser:
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These are some of the possible messages you may encounter when encountering a 500 error In fact, some websites even have their own custom internal server error messages.
But if you get this message, you can be sure that an unexpected problem has been detected by the server.
To help you understand the difference between generic 500 errors and other internal server errors, we’ve outlined some of the most common types of 5xx responses your site might encounter.
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Except for the 500 error, most servers provide clear reasons for error status responses that can help you identify and resolve the problem.
But don’t despair; There are many possible causes for vague and generic 500 server errors. Let’s test it